experience

 

2015-Present - Senior Agile Project Manager, Bauer Xcel, Auckland, NZ

I am currently leading the iterative development of a complex product for this global publishing house, which has embraced digital media. I am playing a key role in their transformation to Agile by focusing on principles, implementing tight Scrum, and introducing well-defined roles, coaching my team and executives in Agile.

2013-2015 - Senior Agile Project Manager, SilverStripe, Auckland, NZ

I lead the Auckland delivery team, handling projects for major clients in the city. I assist Product Owners with backlog grooming and facilitate the whole delivery process via Scrum.

2011-2013 - Studio Manager, Studio 24, Cambridge, UK

This role combined ongoing process improvement, project management and schedule management, to get the whole agency firing on all cylinders every day. I significantly improved project management and development practices, including the adoption of Agile techniques and QA frameworks.

Project: Crossrail

Crossrail is currently the largest construction project in Europe. S24 are responsible for iterative development of the Crossrail website. I managed the addition of exciting functionality such as a real-time map of the tunnelling machines beneath London, and time-lapse animations of the construction process, as well as a full front-end responsive rebuild. All these developments have been successfully delivered using an Agile framework.
Crossrail.co.uk

2010-2011 - Senior Digital Project Manager, Cimex Media Ltd, London, UK

In this fast-paced environment, I managed all aspects of planning and delivering simultaneous web and mobile projects for various clients. A key project was the HSBC Business Thinking online campaign. I also managed the relationship with another key long-term client, and coordinated delivery of iterative developments to their website.

2008-2010 - Web Project Manager, Cambs County Council, Cambridge, UK

I delivered small, medium and landmark projects via Scrum in a PRINCE2 world. I also pioneered the adoption of Scrum by conducting workshops for team members and stakeholders, coaching in processes and roles. I initiated the first social media channels for Cambs CC. I also commissioned 3rd parties, managed supplier relationships, conducted options appraisals, customer research activity, coordinated user testing, planned media activity, and assisted with the development of online communities.

Project: Highways Reporting

This large integration project involved business process improvement and user-centred design, and delivered efficiencies and higher customer satisfaction by enabling the county Contact Centre to handle all communications with customers and introduced an intuitive web-based fault reporting system, integrated with CRM, GIS and works management system. I facilitated backlog grooming, release planning, business process redesign, prototyping user interfaces, stakeholder buy-in, guided team and stakeholders, coordinated user testing and support handover. The product went fully live over 3 iterations, on budget and schedule in December 2010, and is a very popular area of the corporate website (http://www.cambridgeshire.gov.uk).
View Case Study »

Project: Local Elections 2009

Real-time publishing of election results on an interactive map. Rigid protocol, political sensitivity and the need for speed made designing the information flow, and managing the technical and creative solution an exciting challenge, and the results were universally lauded.

2006-2008 - Creative Project Director, Popcorn Web Design, Stansted, UK

Working very closely with the Managing Director, I was responsible for leading the whole team and managing multiple concurrent web projects. Projects ranged from design-led marketing websites, to bespoke online applications, content management systems and developing a custom, reusable ecommerce publishing platform.

2005-2006 - Digital Design Contracts

Janus Home Systems Ltd, Contract Interface Designer

User interface design for a multi-room, home audio control system for Naim Audio, running on wall-mounted and server PSP-style touch screen panels.

Figleaves.com, Contract Web Designer

Weekly design updates to the website homepage and email newsletters.

Inchcape UK, Contract Web Designer

I redesigned their flagship website (autobytel.co.uk) and provided design material for other web and email based campaigns.

2001-2005 - Senior Designer/Project Manager, Webzone Ltd, Dublin, Ireland

As Senior Designer and PM, I created the house brand and user interfaces for Carzone.ie, the main product. I coordinated the design team, managed projects, and introduced efficient methods for producing creative work. Webzone are now the leading provider of online solutions to the motor trade in Ireland, and were sold to AutoTrader in 2006.

2000-2001 - New Media Designer, IBM Ireland Limited, Dublin, Ireland

I joined IBM when they opened a new media department in response to demand. I designed interfaces for data driven sites using HTML and Flash. I took IBM project management methodology training. My major project was designing and coding a Flash viral game to raise awareness of the incoming Euro currency.

2000 - New Media Designer, Ware Anthony Rust, Cambridge, UK

My work involved design and development of Flash and data driven web sites, CD ROMs, and presentations. I enjoyed being part of an integrated team and, for periods, managing the department, controlling workflow, and successfully coordinating other creatives.

1999 - New Media Designer, Krazy Boyz, Cape Town, South Africa

A desire to travel led me to arrange a contract with this high profile Cape Town-based new media design company, where I produced Director and Flash design work.

1996-1999 - Director, Skooba Productions, Cambridge, UK

I formed this partnership to produce digital design and music for CD ROMs, web sites, and games, including work for Maynard Malone, Dark Matter Design, UUNET, WorldCom and Frontier Developments.

1994-1996 - New Media Designer, Cloudscan, Cambridge, UK

I was a BIMA award nominee (Craft Digital Video and Educational categories) for my work on Japan 2000 for the BBC, adapted from an educational TV series. I was responsible for content editing, video production (throughout off-line, digitisation from tape, editing, dubbing and compression), screen layout, audio digitisation and editing.